Purpose:

The purpose of the campus visit coordinator/data specialist is to serve as the initial contact for on-campus visitors. Ensures all details of weekly campus tours and special events, such as Blue Tiger Day. The campus visit coordinator/data specialist will also assist with the processing of application materials, rendering of admission decisions and general admission reporting.

Essential Job Functions:

• Report directly to the Director of Admissions based upon weekly, quarterly, and yearly assessment of outcomes.
• Schedules, plans, and executes individual and group campus visits.
• Answers phone calls from interested students and/or their family members. Provides friendly greetings, gives accurate information, and makes referrals to additional campus contacts for follow-up as needed.
• Prepares campus visit materials such as agenda, welcome gifts, etc.
• Corresponds with prospective students and campus partners via email. Records interactions and enters appropriate details into student information system.
• Collaborates with recruiters and other staff to ensure a positive, seamless, and memorable experience for campus visitors.
• Resolves scheduling conflicts or other issues independently in a professional and timely manner.
• Supervises a team of student ambassadors and provides them work direction, training, and support.
• Collaborates with institutional team members to develop an efficient, data-driven enrollment process to achieve the University's strategic recruitment goals and objectives.
• Participate in regular provision and analysis of data and research associated with yearly reviews of LU recruitment strategies and goals.

Additional Duties and Responsibilities:

• Suggests strategies for continual improvement of the campus visit experience.
• Other duties as assigned.

Qualifications:

• Bachelor's degree in Higher Education, Marketing, or related field.
• 2 years of job-related experience in event planning or recruitment at a college or university.

Knowledge, Skills, Abilities, and Personal Characteristics:

• Ability to work independently and remotely through the application of sound communication and organizational skills.
• A proven commitment to the development and demonstration of outstanding customer service skills.
• Ability to draft and present promotional initiatives and materials that are well-written and tailored to the communities within an assigned area.
• A demonstrated understanding of undergraduate academic and non-academic experiences at Lincoln University.
• Excellent interpersonal skills.
• Commitment to diversity, equity, and accessibility.
• The ability to operate a motor vehicle with a valid driver's license, and the physical capability of transporting/lifting materials associated with the set up and management of recruitment venues.
• A demonstrated ability to contribute collaboratively to a team centered approach using remote engagement.

Physical Demands:

• Prolonged periods of travel for recruitment events.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to periodically travel to Lincoln University campus for recruitment events and meetings.
• Ability to navigate to and around all areas of the assigned region for recruitment events.
• Ability to lift up to 40 lbs.